Privacy Notice
Last updated: January 2022.This Privacy Notice describes how we collect and use your personal information in relation to Astrea website, applications, products, services, events, and experiences that reference this Privacy Notice (together, “Astrea Offerings”).
This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using Astrea Offerings in connection with an Astrea account. See the Terms and Conditions agreement for more information about how we handle content through Astrea Offerings.
Personal Information We Collect
We use your personal information to operate, provide, and improve Astrea Offerings. Our purposes for using personal information include:
- Provide Astrea Offerings: We use your personal information to provide and deliver Astrea Offerings and process transactions related to Astrea Offerings, including registrations, subscriptions, purchases, and payments.
- Measure, Support, and Improve Astrea Offerings: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Astrea Offerings.
- Recommendations and Personalization: We use your personal information to recommend Astrea Offerings that might be of interest to you, identify your preferences, and personalize your experience with Astrea Offerings.
- Communicate with You: We use your personal information to communicate with you in relation to Astrea Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.
- Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.
How We Secure Information
At Astrea, security is our highest priority. We design our systems with your security and privacy in mind.
- We protect the security of your information during transmission to or from Astrea website, applications, or services by using encryption protocols and software.
- We engage a Payment Card Industry Data Security Standard (PCI DSS) certified third party to handle credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
Access and Choice
You can view, update, and delete certain information about your account and your interactions with Astrea Offerings. If you cannot access or update your information yourself, you can always contact us for assistance.
You have choices about the collection and use of your personal information. Many Astrea Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Astrea Offerings.
- Account Information: If you want to add, update, or delete information related to your account, please login to the Astrea Portal.
- Browser and Devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Retention of Personal Information
We keep your personal information to enable your continued use of Astrea Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.
Contacts, Notices, and Revisions
If you have any concern about privacy at Astrea, please contact us with a thorough description, and we will try to resolve the issue for you.